In our inventory shelving area, we have 12 million pieces of inventory comprising more than 286,000 china, crystal, flatware and collectible patterns. These pieces are stored on shelves that are 16 feet tall, which are located adjacent to our inventory inspection area. After the inventory is received and inspected, it is moved to these storage shelves where it is kept until an order is placed.

The 49 rows and 59 shelves are divided into numbered cubicles, each with a 500 lb. weight-bearing capacity. We carefully store china, crystal, stainless, and silverplate in this area (our sterling is stored in a large, walk-in vault). Our internally designed database tracks the inventory on these shelves. This inventory location information is visible to our employees on computers placed throughout the warehouse. The more popular patterns are stored on the lower shelves to speed the order pulling process, helping us get orders to our customers more quickly, and ensuring that our order processing costs are kept as low as possible.

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