In June 1998, we launched our web site at www.replacements.com. During that first month, we received 1,991 visits to our web site. As a reference, for the first time in November 2003 we received over one million web site visits to www.replacements.com!! To provide friendly, speedy service to customers who elect to interact with us via the web, we have steadily grown our Internet Services department to meet demand and the increased activity on our web site.

We currently have 23 Internet Services employees who help process on average 1,200 daily web site pattern registrations (fast, free listings to you for your china, crystal, silver, or collectible patterns), 500 customer e-mails sent to inquire@replacements.com, more than 1,000 replies to our e-mail inventory updates and newsletters, and an increasing number of orders placed via the order form in our web site. Since you are reading this, you already know about our site, so thanks for visiting! Consider bookmarking our site as a one-stop resource for your dinnerware and dinnerware service needs!

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